Hidesoft is committed to protecting your privacy. We want you to understand what information we collect, what we don’t collect, and how we collect, use, and store information. We do not collect logs of your activity, including no logging of browsing history, traffic destination, data content, or DNS queries. We also never store connection logs.
Hidesoft collects a type of information:
(i) Information related to your account (“personal information”)
This information is collected for the purpose of administering your Hidesoft subscription and includes your name, email address, and payment information, which you submit on our order page when you subscribe for the Services.
Hidesoft collects personal information that you provide to us directly through the Site. We require that you provide personal information, such as an email address and payment information, in order to email you, collect payments from you, and respond to support queries that you initiate. The specific information collected varies depending on the payment method you choose.
Hidesoft uses your email address for the following reasons:
To send emails related to payment transactions.
To provide links to our Site.
To send you updates and announcements.
To communicate with you about your product services or respond to your communications.
To send marketing information, such as Hidesoft offers, surveys, invitations, and content about other matters in connection with Hidesoft (“Marketing emails”).
Storing of Information Related to Email, Live Chat, and Feedback Forms
Hidesoft keeps records of any correspondence, questions, complaints, or compliments you submit to us through our Site or Services, along with our response. Depending on how you contact Hidesoft, we may collect your email address and any additional information you provide to us. Having full correspondence records enables our staff to provide the best possible customer support experience.
The Site may contain links to external websites that do not fall under Hidesoft’s domain. Hidesoft is not responsible for the privacy practices or content of such external websites.
Consent and Age Restrictions
The Services are intended for adults aged 18 and above. If you believe your child has provided information to us, please let us know immediately.Users in the European Union
Hidesoft is committed to user privacy globally, and our existing practices reflect that through minimal collection of data and ensuring users have control over their personal information.
For the purposes of fulfilling our contractual obligations to users, including:
- Providing users with the Services and Apps they have requested.
- Managing user subscriptions and processing payments.
- Providing customer support.
- For a legitimate interest associated with the operation of our business, including:
- Enhancing the quality, reliability, and effectiveness of our Site, Services, and Apps.
- Communicating with customers to provide information and seek feedback related to our Services and Apps.
You can exercise your rights to access, transfer, correct, delete or dispose of your personal information by contact us at support@Hidesoft.com.
How to Contact Hidesoft